1. Introduction
MeDate is a digital platform that allows users to search for available healthcare professionals and to request or make appointment bookings, in accordance with the functionality offered through the platform.
MeDate operates as a technology platform for connecting users and managing appointments, and does not itself provide medical, diagnostic or therapeutic services.
Medical services are provided exclusively by the relevant healthcare professional.
2. Acceptance of the Terms
By creating an account and/or using MeDate, the user confirms that they have read and understood these Terms of Use and agrees to comply with them.
If the user does not agree with these Terms of Use, they should not use the MeDate services.
3. User Account
The user is responsible for the accuracy of the information they provide and for keeping their sign-in details secure.
The user must not use another person's account or provide false information.
MeDate may ask for information to be corrected or confirmed where this is necessary for the safe operation of the platform.
4. Appointments
Available times are shown based on the availability entered by the relevant doctor.
A booking relates to the specific appointment and the specific healthcare professional chosen by the user.
Confirmation of an appointment does not mean that MeDate provides the medical service.
5. Cancelling and Changing Appointments
Cancellations and changes to appointments are made in accordance with the applicable Appointment Cancellation Policy and any specific rules of the relevant healthcare professional.
6. Medical Services
MeDate does not provide medical advice, diagnosis or treatment.
The healthcare professional is solely responsible for the services they provide, their medical decisions, diagnoses, treatments and professional conduct.
In an emergency, the user must not rely on the platform for immediate medical help and should contact the appropriate emergency services.
7. Patient Information
Users must provide accurate information and keep their profile up to date when it changes.
Any information provided in connection with an appointment should be relevant to the purpose for which it is requested.
8. Security
Users must not attempt to gain unauthorised access to accounts, data, systems or functions of the platform.
Using MeDate for unlawful, abusive, misleading or malicious activities is prohibited.
9. Platform Availability
MeDate makes reasonable efforts to keep the platform available and secure, but does not guarantee that the service will always be available without interruptions or technical problems.
10. Intellectual Property
The software, trade name, logo, design and content of MeDate are protected by applicable law, unless stated otherwise.
11. Account Suspension or Termination
MeDate may restrict or suspend an account where there is a breach of these Terms, unlawful use, a security risk or another serious breach of the platform rules.
12. Personal Data Protection
Personal data is processed in accordance with the MeDate Privacy Policy and applicable data protection law.
13. Changes to the Terms
MeDate may amend these Terms where necessary due to changes in the service, the law or the way the platform operates.
Where required, users will be informed of material changes.
14. Contact
For questions about these Terms of Use:
[CONTACT EMAIL]
Operator: [LEGAL COMPANY NAME], [REGISTERED COMPANY ADDRESS]
Last updated: [LAST UPDATED DATE]